Make-Safe & Emergency Response
The moment damage happens, the priority is stopping it getting worse. We secure your Auckland property fast and document everything for your claim.
When a pipe bursts, a storm hits or a fire goes through, the first hours matter most. Emergency make-safe in Auckland is about securing the property, removing the immediate danger and stopping further loss — before the full repair is even scoped. We respond fast, make it safe, and photograph everything so your insurance claim starts on solid ground.
You can choose your own builder. When your insurer gives you the option to use your own repairer, you can appoint Add Value Restoration. We'll scope the damage, quote your insurer, and manage the reinstatement once it's approved.
Every policy is different — check your wording or talk to your insurer about what your cover includes.
For a genuine emergency, securing the property comes first — make it safe, then open your claim. We document everything from the first visit so nothing's missed when the claim is assessed.
We prioritise make-safe call-outs across Auckland. Call us and we'll tell you straight away what we can do and when.
Most home policies cover reasonable emergency mitigation to prevent further damage. Keep all documentation — we provide it as part of the job.
Tell us what's happened and we'll come back to you fast.